Structuring Intranet Discovery & Design Research
Summary: Commonwealth Care Alliance began its intranet redesign with discovery research that continued into detailed design and development. Involving employees early generated excitement and contributed to…
Designing for Long Waits and Interruptions: Mitigating Breaks in Workflow in Complex Application Design
Summary: 5 guidelines help users tolerate the long waits and frequent interruptions that are typical of complex workflows. Users of complex applications are frequently interrupted during…
UX Conference December Announced (Dec 4 – Dec 10)
7 in-depth, full-day courses, teaching user experience best practices for successful design. Conference focused on long-lasting skills for UX professionals. December 4 – December 10,…
Service Blueprints: How to Choose What Experience to Visualize
Summary: Start with a small-to-medium experience, that is known to be problematic, comes with existing data, will be redesigned soon, and that you can control. Our…
Quantitative Research: Study Guide
Summary: Unsure where to start? Use this collection of links to our articles and videos to learn about quant research, quant usability testing, analytics, and analyzing…
Problem Statements in UX Discovery
Summary: In the discovery phase of a UX project, a problem statement is used to identify and frame the problem to be explored and solved, as…
Design Thinking: Study Guide
Summary: Unsure where to start? Use this collection of links to our articles and videos to learn about design thinking. Here’s a list of NN/g’s most…
10 Usability Heuristics Applied to Complex Applications
Summary: Nielsen’s 10 usability heuristics can be used to analyze the UX of applications that support domain-specific, complex workflows. Jakob Nielsen’s 10 usability heuristics for user-interface…
UX-Maturity Stage 1: Absent
Summary: A company at this stage is either oblivious to UX or believes it doesn’t apply to what it does. This article describes stage 1 in…
Communicate Your UX Portfolio – Corey Bernardo (HP)
EVENT DESCRIPTION: Corey Bernardo (HP) talks about putting together the right UX Portfolio. This comes to you FREE as a UIUX student at SXILL EVENT…